How long does the project take?

It depends on the service. WordPress websites are completed within 3–7 working days. Custom websites or systems follow timelines based on project complexity and business needs.

Do you provide post-launch support?

Yes. Optional support and maintenance services are available to ensure long-term stability and security.

How is communication handled during the project?

Communication is handled directly via WhatsApp and Email to ensure fast, clear, and efficient updates.

What is the payment structure?

Payments are made in stages: an initial down payment to start the project and final payment after completion.

Can the solution be tailored to our business needs?

Yes. Each project is tailored to support business goals, operations, and growth.

Do you work with international clients?

Yes. We work with both local and international clients using a structured and efficient workflow.

What's included in the maintenance service?

Our service covers CMS & plugin updates, regular backups, 24/7 uptime monitoring, bug fixes, speed optimization, and technical support via WhatsApp. Service details can be customized based on your chosen package.

Yes. Maintenance services use a monthly subscription system. There are no long-term binding contracts — you can cancel anytime.

How fast is the response if my website has issues?

For critical issues like website downtime, our team responds within 2 hours. For general requests like content updates, they're typically handled within 1 business day.

Is data backup included?

Yes. We perform automatic backups regularly (daily/weekly depending on the package) to cloud storage. If any issues arise, your data can be quickly restored.

My website wasn't built by Aksara. Can you still maintain it?

Yes. We accept maintenance for websites built by other parties, as long as we're given the necessary access. We'll conduct an initial audit to understand your website's condition.

Back to Services

Website Maintenance & Support

Keep Your Website Secure, Fast, and Online

Leave website maintenance to our professional team. Regular updates, automatic backups, 24/7 monitoring, and technical support whenever you need it.

24/7

Server Monitoring

Regular

Backup & Updates

Fast

Support Response

Monthly

Flexible Payment

What We Handle For You

You focus on your business, we take care of your website's technical needs. Here's what our maintenance covers.

Updates & Security

Regular CMS, plugin, theme, and security patch updates to prevent vulnerabilities and hacker attacks.

WordPress/CMS core updates
Plugin & theme updates
Regular security patches
Malware monitoring & firewall

Discuss This Need

Backup & Recovery

Automatic daily/weekly backups to cloud storage. Your data is safe and can be restored anytime if issues arise.

Scheduled automatic backups
Cloud storage
Quick emergency restoration
Database & file backup

Discuss This Need

Performance & Uptime Monitoring

We monitor your website 24/7. If there's downtime or performance drops, our team handles it immediately.

24/7 uptime monitoring
Automatic downtime alerts
Loading speed optimization
Monthly performance reports

Discuss This Need

Technical Support & Content Updates

Need content changes, bug fixes, or technical help? Our team is ready to assist anytime via WhatsApp.

Content & image updates
Bug & error fixes
Technical consultation via WhatsApp
Priority response

Discuss This Need

Next Step

Start Your Digital Transformation

Professional websites & apps to boost leads and sales. We handle everything.

Consult Now

Trusted by Various Businesses

Reviews from Our Clients

Google Reviews

(12 reviews)

Lukman

Jan 2025

Pelayanan sangat profesional dan hasil website sangat memuaskan. Tim Aksara Karya sangat responsif dan membantu sekali dalam proses pembuatan website bisnis kami. Sangat direkomendasikan!

Andri Winteq

Nov 2024

Sistem yang dikembangkan sangat presisi dan stabil. Integrasi antara lantai produksi dan data manajemen berjalan mulus. Sangat puas dengan hasilnya.

Dzaki Pusat Narasi

Feb 2025

Website artikel yang dibangun sangat cepat dan SEO-nya bagus banget. Desain bersih dan modern, pembaca jadi betah. Terima kasih Aksara Karya!

Rizky Pratama

Mar 2025

Proses pembuatan website cepat dan hasilnya sangat profesional. Komunikasi lancar dari awal sampai akhir. Harga juga sangat kompetitif.

Siti Nurhaliza

Dec 2024

Sangat puas dengan jasa pembuatan website dari Aksara Karya. Website kami sekarang tampil profesional dan sudah muncul di halaman pertama Google.

Ahmad Fauzi

Jan 2025

Recommended banget! Tim-nya sabar, mau revisi sampai klien puas. Website yang dibuat juga ringan dan cepat diakses. Mantap!

View All Reviews on Google

Our Other Services

We also provide other digital services to support your business growth.

Professional Website Development

Professional websites for your business. Free domain, hosting, and warranty included. Built by an experienced development team with high quality standards.

starts fromRp 900.000

Learn More

App Development Services

Build your dream Android & iOS mobile applications with high quality standards and the latest technology.

starts fromRp 3.500.000

Learn More

Ecommerce Development Services

Professional online store with complete payment systems and easy inventory management.

starts fromRp 1.500.000

Learn More

SEO Services

Optimize your website to rank at the top of search engines. 100% organic, no bots, no PBNs.

starts fromRp 800.000

Learn More

Article Writing Services

Quality, unique, and human-readable SEO article writing services to increase your website traffic.

per articleRp 75.000

Learn More

Website Redesign Services

Professional website redesign services. Perfect for businesses with existing hosting that need a fresh, modern look.

starts fromRp 750.000

Learn More

FAQ11 questions

General Questions

Find answers to the most common questions below.